70 Troubleshooting
Afinia
PoorPrintQualityorIncorrectPrintout
Problem PossibleCause Solution
Longstripesofmissing
printorverticallight
streaksonseveral
labels
Inknozzlesareblocked. SeeClearingCloggedInkNozzlesonpage74.
Printedbarcodecannot
bescanned
Themediaisnotsuitablefor
useinthisprinter.
Replacethemedia.SeeChoosingLabelMedia
onpage24.
Thebarcodeistoosmall. Adjustthesizeofthebarcode.
Inknozzlesarecloggedandthe
barcodedidnotprintproperly.
SeeClearingCloggedInkNozzlesonpage
74.
Inkissmudgedonthe
labels
Themediaisnotsuitablefor
useinthisprinter.
Replacethemedia.SeeChoosingLabelMedia
onpage24.
Accumulatedinkintheprint
zone.
1. Opentheclamshellandinspecttheprint
zone(Figure9).
2. Lightlymoistenaalint‐freeclothwith
de‐ionized
waterandgentlycleanoffanyink
fromtheprintzoneandprinthead.
3. Closetheclamshell.
Themediaiscurledand
touchingtheprinthead.
1. Replacethemedia.SeeChoosingLabel
Mediaonpage24.
2. Iftheproblempers ists,contactTechnical
Support.
Themediaiscurledbythe
unwinderwhentheprinteris
idleforaperiodoftime.
1. OntheEWSAdvanced Settingspage,setthe
printertoretractthemediawhenitisidlefor
morethan10minutes.
2. Iftheproblempers ists,contactTechnical
Support.
Theservicestationneedstobe
replaced.
SeeReplacingtheServiceStationonpage61.
Significantmistingon
labels
Aerosolisnotremovedbecause
thefanfilterisdirty.
Replacethefanfilter.SeeReplacingtheAerosol
FanFilteronpage64.
Mediausedexceedsthe
maximumthicknessof0.01”
(0.3mm).
Replacethemedia.SeeChoosingLabelMedia
onpage24.
Iftheproblempersists,contactTechnical
Support.