L801LabelPrinter
Troubleshooting 73
OtherPrintingProblems
Problem PossibleCause Solution
Printerfeedsmediawithout
printingandthendisplays
NoMediaor
Wrong media
on the LCD.
Mediasettingsdonotmatch
themedialoadedinthe
printer.
MakesuretheMediaLayoutsetting(gap,
blackmark,orcontinuous)intheprinter
drivermatchesthemediaused.SeeChange
DefaultSettingsinPrinterDriveronpage27
Themediadoesnotmeetthe
specifications.
SeeChoosi ngLabelMediaon
page24forthe
mediaspecifications.
Theprinterisunableto
correctlydetecttheinter‐label
gaporblackmark.
1. Cleanthesensors.SeeCleaningthe
Sensorsonpage58.
2. Iftheproblempersists,adjustthe
sensitivityofthesensors.SeeAdjusting
SensorSensitivityonpage77.
Changesmadeusingthe
controlpaneldidnottake
effect.
Thechangeswerenotsaved
properlyduetouseror
hardwareerror.
1. Tr ychangingtheparameteragain.
2. Iftheproblempersists,resettheprinter.
1
Trychangingtheparameteragain.
3. Iftheproblempersists,contactTechnical
Support.
1. RequiressecurityLevel2(administrator).
Labelsarenotcut Theexitsensorneedscleaning Cleantheexitsensor.SeeCleaningthe
Sensorsonpage58.
LabelnotheldinPrintand
Presentmode
Labelpullsbackintoprinter
inRolltoCutmode
TheLCDismissing
charactersorpartsof
characters
TheLCDmaybedamaged. TheLCDmayneedtobereplaced.Contact
TechnicalSupport.
Nothingisdisplayedonthe
LCDandtheprinterfreezes.
Internalelectronicorfirmware
failure.
ContactTechnicalSupport.