Chapter 1 37
Overview
Contacting Agilent Technologies
Contacting Agilent Technologies
If you have a problem with your instrument, see “Check the Basics” on
page 45. This section contains a checklist that will help identify some of
the most common problems. If further troubleshooting is necessary,
continue with the troubleshooting steps earlier in this chapter, or
return the instrument to Agilent Technologies.
There is also support on the world-wide web. The address is:
http://www.agilent.com/find/psa/
FAQs, firmware upgrades, documentation, and other support
information can be accessed from this site.
To obtain servicing information or to order replacement parts, contact
the nearest Agilent office listed in Table 1-4. In any correspondence or
telephone conversations, refer to the instrument by its model number
and full serial number. With this information, the Agilent
representative can quickly determine whether your unit is still within
its warranty period.
By internet, phone, or fax, get assistance with all your test and
measurement needs.
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