40 Chapter 1
Overview
Contacting Agilent Technologies
How to Return Your Instrument for Service
Service Tag
If you are returning the instrument to Agilent for servicing, fill in and
attach a blue service tag. Several service tags are supplied in this
manual. Please be as specific as possible about the nature of the
problem. If you have recorded any error messages that appeared on the
screen, or have completed a Performance Test Record, or have any other
specific data on the performance of the instrument, please send a copy
of this information with the unit.
Original Packaging
Before shipping, pack the unit in the original factory packaging
materials if they are available. If the original materials were not
retained, see “Other Packaging” on page 41.
NOTE Install the transportation disk into the floppy drive to reduce the
possibility of damage during shipping. If the original transportation
disk is not available, a blank floppy may be substituted.
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