AMERITECH AM8a - Return of Unit

Warranty, Service, and Calibration (18-0037) AM8a Instruction Manual
February 10, 2000 0037-S09.L_
9-2
9.4 RETURN OF UNIT
In the event of a malfunction, call or write to the AMERITEC factory and obtain a return
authorization number. Return the unit to AMERITEC freight prepaid with a note (in-
warranty repair) or a purchase order for the repair (out-of-warranty repair) listing the
following information:
• Return authorization number from AMERITEC.
• Return shipment address of purchaser.
• Name and telephone number of person at purchaser's location familiar with the
problem.
• Brief description of problem (include any printouts that may have a bearing on the
problem, if possible).
• Terms of payment for repair costs (out-of-warranty unit).
The unit will be repaired and returned freight-prepaid for units in warranty and freight-collect
for units out-of-warranty. As stated above, a Purchase Order to cover the cost of repair must
accompany any out-of-warranty return of the unit to AMERITEC.