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Arad Octave - User Manual

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73 pages
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Questions and Answers

  • S
    Samantha GillJul 28, 2025
    What to do if I get a 'Start MSI Mode Error' when sending commands to Arad Octave?
    • E
      Elizabeth GarciaJul 28, 2025
      If you're encountering a 'Start MSI Mode Error' when sending commands to your Arad Measuring Instruments meter, here are a few things to check: 1. Verify your communication settings. 2. Inspect the physical connection (NFC reader, RS-232 cable) for any damage. 3. Confirm that your PC recognizes the connected device in the Windows Device Manager. 4. Ensure you are not in Demonstration mode. 5. If using an RS-232 connection, double-check that the port number is correct.
  • B
    Bryan BrownAug 3, 2025
    How to fix 'Connection Error' when sending commands to Arad Octave Measuring Instruments?
    • K
      Kaitlyn BrownAug 4, 2025
      If you're experiencing a connection error while sending commands to your Arad Measuring Instruments meter, try the following: * Retry the connection action, such as logging in again. * Ensure the NFC reader is positioned correctly using the adapter.
  • J
    Jeffrey JamesAug 11, 2025
    What to do if Arad Octave Measuring Instruments show 'Connection Error: Illegal Input Value'?
    • M
      Mr. David Rogers DDSAug 11, 2025
      If you're getting a 'Connection Error: Illegal Input Value' with your Arad Measuring Instruments, ensure that the NFC reader’s USB cable is properly connected to your PC.
  • K
    Kelly SchroederAug 19, 2025
    Why am I getting 'Start MSI Mode Error: Time out Response' on my Arad Octave?
    • J
      Joan BoothAug 19, 2025
      If you receive a 'Start MSI Mode Error: Time out Response' with your Arad Measuring Instruments, verify that the communication module is attached correctly, ensuring the groove and protrusion are aligned.

Summary

Getting Started

Connecting the NFC reader

Details how to attach the NFC reader to the Octave display to set up communication.

Logging in to Arad Smart Meters

Explains the process of logging into the Arad Smart Meters application, including necessary permissions.

Meter Info

Meter Information

Presents the Octave water meter's ID, hardware ID, and calibration date.

Software Information

Details the meter's firmware version, checksum, ASIC version, and compilation date.

Display Settings

Display Configuration

Configures the Octave meter's LCD display units, decimal resolution, and display mode.

Output Settings

Alarm Thresholds

Flow Rate Alarm Configuration

Sets thresholds and durations for triggering flow rate alarms, which are logged but not displayed on LCD.

Leakage Alarm Configuration

Defines thresholds and durations for triggering leakage alarms based on flow rates.

Meter Logs

Advanced Settings

Flow Simulation

Allows checking meter functionality by simulating forward and reverse flow conditions.

Troubleshooting

Error Messages and Remedial Actions

Lists common error messages encountered and provides step-by-step remedial actions for resolution.

Common Issues and Solutions

Addresses potential issues like un-updated values, display/output mismatches, and unintended disconnects.

RS-232 Connection

Connecting Module to Water Meter

Explains how to correctly connect the RS-232 communication module to the Octave water meter's port.

Connecting Module to PC

Guides on connecting the RS-232 module to a PC, including using a USB-to-Serial converter and Device Manager.

Arad Smart Meters Serial Settings

Configures Arad Smart Meters application to use the correct COM port for the RS-232 communication module.

Arad Octave Specifications

General IconGeneral
Protection ClassIP68
TypeUltrasonic flow meter
CommunicationM-Bus
Pressure Rating16 bar
Power SourceInternal battery

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