ASCOM D62 - Page 106

TD 92477EN
8 April 2016 / Ver. M
User Manual
Ascom d62 DECT Handset
99
A.14 Troubleshooting
Problem Reason Solution
No headset found Headset is turned off Turn on headset
1
1. Refer to the Manual for the Bluetooth headset
Headset is out of battery Charge headset
1
Headset is out of range Move headset closer to handset 
< 10 metre.
Headset is not in pairing
mode
Turn headset into pairing mode
1
Pairing fails Headset is not in pairing
mode
Turn headset into pairing/
discoverable mode
1
Incorrect PIN entered Try again and enter correct PIN
1
Connecting fails/Failed to
connect headset
Headset is not turned on Turn on headset
1
Headset is out of range Move headset closer to handset
Link key in headset has
been deleted
Repeat pairing procedure
1
Headset is already
connected to another
handset
Disconnect headset from the other
handset
Too close to disturbing
devices.
Disturbing devices can be WLAN
equipment, microwave etc.
Headset can not connect
to handset (see headset
manual for details on how
to connect)
Handset is not turned on Turn on handset
1
Handset is out of range Move handset closer to headset
Bluetooth module is
disabled
Enable Bluetooth in Bluetooth menu
Another headset is
already connected to the
handset
Disconnect the connected headset
Link key is missing in
either headset or handset.
Repeat pairing procedure
1
Too close to disturbing
devices.
Disturbing devices can be WLAN
equipment, microwave etc.