10
HELP!
Alt
ho ug h eve ry e
ff
ort has beenmad e toensure the qua l
ity
and per f
orm
an ce
of
th e ATARIPersona l Financia l M anagement Syste m, p
rob
lems
do
occasio na
lly
happen. These co uldbe causedbyeq u ipment fai lu res or di sk
ett
es th at have go ne
bad for o ne reason o r anot her. Becau se
of
th e la
tt
er sit ua t io n, w estro ngly recom-
mend yo u
do
a ba ck
up
proc
ed ure (t
hro
ug h t heCREATE
mo
dule)
fo
llowi
ng eac h
wo
rk session. By m ak ing a ba
ckup
copy
of
the Current Da ta D isk
ett
e, yo u w ill
m in im ize th e r isk
of
lo sing your
data
files.
The
followi
ng parag ra phs wi ll te ll yo uhow to hand le the pr oblems t
hat
may oc-
cur w hile
you
are
wo
rk ing w
ith
the Person al Financ ial
Ma
nageme nt System .
Unable
to Bo
ot
(St art-up) the System :
If yo ur system wi ll n
ot
start uppro pe
rly
or a BOO TERRO Rmessage
occ
urs,
it
co uldbe
for
oneofthe
follow
ing reason s:
• You
do
not have t he eq u ipme nt co nnected
prop
erl y. I fthi s i s th e case, ref er
to yo ur AT A RI equ ipme nt ope rato r' s manuals for hook-up
pro
ced ures.
• Youmay not have yo ur ATARI BASI C cart ridge in s
ert
ed.
• Yo u ma y not have enoug h
RAM
(reierto
yo
ur A TARI 800 '" Ope rator's
Manual for
prop
er insert io n
of
mo
re RAM m
odul
es, ava ila ble th rou gh your
dealer). Be ce rt ain you have atleast 2 16K
RAM
m
odu
les.
• You may have a mal fun cti
onin
g RAM modu le, cables or co nnec
ting
co rds,
malf unctio ning disk drive. or insuff icient power coming into thesystem.
For the
first
thr
ee, see
your
d eal er.
• You r
System
D
iskette
may be bad. See
yo
ur dea le r fo r a repl acemen t.
If
yo
u or
yo
ur deal er cannot so lve any
of
the a
bove
pr
obl
em s, please call A TA RI
C
ustomer
Se
rvi
ce at (800) 538-8547 o r, if
diali
ng
wit
hin Ca
lifo
rnia, (800) 672-1404 .
General Recovery Procedure
If
yo
u are get ti ng INV
ALID
in
fo
rma t ion w hi le
runnin
g yo ur progra m, p lease
chec k the ins
tr
uc t ion s to ma ke sure
you
ente red yo ur
inf
or
ma
tio
n co rrec
tly
.
If yo u fi nd your disk d rive has paused for a m
om
ent
, do n
ot
be ala rme d. Th is is
not
an equi pme nt
fail
ure. Ii t he disk d rive does, however,
fai
l to resu me
functio
n
af
ter seve ral minu t es, remov e the diske
tt
e inthe disk d rive. Then tr y
to
re-boot
the syste m . You sho u ld consi
der
the d isk
ett
e no lo nger va li d. Immediately mak e
a new " backup" copy
of
yo ur Bac
kup
D at a Diske tte a
ft
er
yo
ure-boo t th e
syste
m.
- I f
yo
udo no thav e a backu p co py,
yo
uhave lost t heinfo rma ti on o n t he Dat a
D isk
ett
ethatwas in th e disk d
riv
e at t he t im eoffailu re.
He/p I 71
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