• Ringing Line Preference – If not connected to a call, when you receive an incoming call,
ringing line preference automatically makes the alerting appearance button your selected
appearance button. This means that you can answer the call by simply lifting the handset or
pressing the Headset or Speaker button. Without ringing line preference, to answer the call
on the alerting appearance button you must first press that appearance button to select it.
Related links
Introduction on page 9
Call Appearance Buttons on page 23
Bridged Appearance Buttons on page 24
Call Coverage Buttons on page 24
Line Appearance Buttons on page 25
Call Appearance Buttons
Call appearance buttons are used to display calls to and from your phone. By having several call
appearance buttons, you are able to answer and make several calls, switch between calls, and
perform other actions.
When all your call appearance buttons are in use, any further calls to your number follow your
'forward on busy' setting, if set. Otherwise, calls go to voicemail (if available).
By default a=, b= and so on is displayed. This can be replaced by another label if required.
When the user is not connected to a call, the button indicated as selected is the button that will be
used if the user goes off hook without pressing an appearance button. When a user is connected
to a call, that call is the selected button.
LED Red | Green Name Description
Off | Off Idle The call appearance is not in use and is not currently
selected.
On | Off Idle+Selected As above but this is the current selected button that will be
used if you go off hook.
Off | Flash Alerting Alerting for an incoming call, accompanied by ringing. If
already on a call, only a single ring is given.
On | Flash Alerting+Selected As above but this is the current selected button that
answered if you go off hook..
On | On In Use Here You have a currently connected call or are dialing.
Off | On In Use Elsewhere The call appearance button is in use on a bridged
appearance.
Off | Fast Flash On Hold Here You have put a call on hold.
Both Fast Flash On Hold Pending
Transfer
Table continues…
Appearance Buttons
April 2020 9600 Series Phone User Guide 23
Comments on this document? infodev@avaya.com
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