Troubleshooting the Installation
214 Installation and Configuration Guide Avaya C360 Multilayer Stackable Switches, version 4.5
Connected device does not receive power from switch (C360-PWR
only)
Tip:
Tip: Use the show powerinline CLI command to show
PoE status
● Device connected is
not a PD (powered
device), such as a
computer
(PoE LED blinks)
● Check that the cable to the PD is
inserted and connected correctly
● PD not connected
properly (PoE LED
blinks)
● PD not compatible
(PoE LED blinks)
● Switch Inline power
capacity exceeded
(PoE LED blinks)
● Increase the priority of the PD
port to High or Critical (see page)
● Move the PD to a
higher-numbered port
● Disconnect unnecessary PDs
from the switch.
● Connect an additional Inline DC
power source to the switch
● Overcurrent or
undercurrent detected.
● Check that the PD is working
correctly.
Stacking not functioning
Tip:
Tip: Use the stack health command to display the status
of the stack. See Stack Health
on page 216 for further
information.
● X360-STK modules
not inserted correctly
(LEDs on stacking
module do not light)
● Check that modules are installed
correctly
Table 35: Troubleshooting 2 of 3
Problem/Cause Suggested Solution
2 of 3