Avaya


Definity - Paging for Called Parties; Parking Calls

Using the features
44 DEFINITY ECS Console Operations
Paging for called parties
This section describes methods for paging system users. It includes:
■ ‘‘Parking calls’’
■ ‘‘Chime paging’’ on page 45
■ ‘‘Paging with voice paging’’ on page 46
■ ‘‘Paging with deluxe voice paging’’ on page 47
Parking calls
You can put an incoming call on hold at one extension then retrieve it from any
other phone in the system. Your console has up to 10 extensions dedicated for
parking calls.
Example
Rick Foylund, company arbitrator, is away from his desk when a call comes in for
him. Pat places the call on hold at one of her 10 call park extensions. Pat pages
Rick to tell him the number to dial to answer his call.
Feature name
Call Park
Procedures
To park a call:
1. Press the
START button.
2. Select one of the following options:
■ Dial the Call Park access code.
or
■ Press the button your system administrator assigned to Call Park.
3. Use the dial keypad or the selector console to dial the extension where you
want to park the call.
4. One of the following occurs:
■ If you hear a confirmation tone (3 short bursts of tone), the call is
parked. Press the
RELEASE button.
■ If you hear a busy tone, a call is already parked at the dialed
extension. Press the
CANCEL button to try again.