Using the features
38 DEFINITY ECS Console Operations
Procedures
To recall the operator from multi-party calls from a phone with one line:
■ Press the RECALL button.
or
■ Flash the switch hook.
To recall the operator from multi-party calls from a phone with more than one
line:
■ Press the CONFERENCE button.
or
■ Press the TRANSFER button.
Paging with deluxe voice paging
This feature combines Call Park and Loudspeaker Paging features. With deluxe
loudspeaker paging, you can page a system user to call the extension where their
call is parked or have them call you. If the system user calls you, you can add
them to an existing conference call.
You can page called parties in up to 9 locations, one location at a time, or use a
single designated access code or button to page the called party in all 9 locations
at once. Your system manager designates codes for each paging zone by
assigning:
■ Outside line buttons (see Table 1 on page 5 or Table 2 on page 6 for more
information) to function as paging buttons
or
■ A sequence of numbers on your dial keypad that serves as the paging
access code
Example
Robert Planter, vice president of public relations, is on a conference call with
musician, Larry Browning, and stand-up comedian, Cindy Wittner, to plan for an
upcoming community fund-raising event. Robert wants Larry and Cindy to
present their ideas to executive vice president Cathi Henrique. Pat pages Cathi.
When Cathi answers her page, Pat adds her to the existing conference call.
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