Avaya


Definity - Displaying Outside Line Information

Using the features
58 DEFINITY ECS Console Operations
Displaying outside line information
This feature provides call information about outside calls. This information
appears on your display. When parties on the other end of the call do not have this
feature, or faulty transmission causes information to be lost, information may not
appear as you expect.
With this feature, the following information appears on your display:
■ Calling party’s number
The full number, including the area code, of the calling party
■ Calling party’s name
The name associated with the calling party’s phone
■ Called party’s number
The full number, including the area code, of the called party
■ Called party’s name
The name associated with the called party’s number
■ Special call status information
Information about the changing status of a call
NOTE:
Sometimes a billing number displays for a calling or called number.
For example, the billing number for a pay phone might display rather
than the pay phone number.