Using the features
60 DEFINITY ECS Console Operations
Features for internal use
This section describes features that you might use internally for a variety of
reasons. It includes:
■ ‘‘Restricting calls’’
■ ‘‘Activating Don’t Split’’ on page 62
■ ‘‘Testing phone system components’’ on page 63
■ ‘‘Accessing individual console operators’’ on page 63
■ ‘‘Using the internal directory’’ on page 64
■ ‘‘Assigning main console operators’’ on page 65
■ ‘‘Leaving messages’’ on page 65
■ ‘‘Retrieving messages’’ on page 66
■ ‘‘Using night service’’ on page 67
■ ‘‘Routing calls economically’’ on page 68
■ ‘‘Using Visually Impaired Attendant Service’’ on page 72
Restricting calls
You can activate or deactivate calling restrictions for individual phones or groups
of phones. Table 7 lists the restrictions you can control:
These restrictions override user privileges established by your system manager.
Toll restriction can be substituted for outbound or station-to-station restrictions by
your system manager.
Table 7. Calling restrictions
Call type Users cannot do the following:
Outbound calls Place outside calls from these phones.
All calls Place or receive any calls from these phones.
Station-to-station Place or receive internal calls from these phones.
Termination Receive calls on these phones.
Toll Place toll calls, but they can place free local calls on these
phones.