Avaya


Definity - Page 67

Features for internal use
Issue 5 July 2001 61
Example
Lynn Johnston, telemarketing manager, is starting a special marketing push for
out-of-state business. He schedules 3 of his finest telemarketers to place
long-distance calls for 4 days. Rather than change the system setup for phone
calls, he asks Pat to deactivate outbound call restrictions for these three
telemarketers.
Feature name
Controlled Restrictions
Procedures
To manually activate a restriction:
1. Press the
START button.
2. Dial the feature access code for controlled restrictions.
3. Dial one of the following restriction code numbers:
■ 1 = Outbound calls/toll calls
■ 2 = All calls
■ 3 = Termination
■ 4 = Station-to-station/toll calls
4. Dial the extension you wish to restrict.
5. One of the following occurs:
■ If you hear a confirmation tone (3 short bursts of tone), press the
RELEASE button.
■ If you hear an intercept tone (alternating high-low, siren-like tone or
fast busy tone), the extension is already restricted, or you dialed an
incorrect code. Press the
CANCEL button to retry.
To deactivate a restriction:
1. Press the
START button.
2. Dial the restriction deactivation code.
3. Dial one of the following restriction code numbers:
■ 1 = Outbound calls/toll calls
■ 2 = All calls
■ 3 = Termination
■ 4 = Station-to-station/toll calls