Avaya


Definity - Using the Internal Directory

Using the features
64 DEFINITY ECS Console Operations
Feature name
Individual Attendant Access
Procedures
Your system manager programs console operator extensions to work the same as
all other extensions in the system.
Using the internal directory
You can retrieve names and their associated extensions from your console. The
number of names and extension depends on your switch type and release.
Example
New Widgets, Inc. employee Linda Cassanov needs to find the extension for
president Randy Foxworthy but she has not yet received a company telephone
directory. She uses the procedures outlined for Integrated Directory to find
Randy’s number.
Feature name
Integrated Directory
Procedures
To search for an extension corresponding to a known name:
1. Press the
DIRECTORY button. The console displays:
2. Press the letters of the desired name on your keypad. Start with the last
name first.
Names with their corresponding extensions appear. If the entered name is
not in the directory, the console displays:
3. If a name is displayed, press the
NEXT button to advance to the next name.
4. Press the
MAKE CALL button to call the displayed number.
5. Press another display mode button to exit Integrated Directory mode.
DIRECTORY - PLEASE ENTER NAME
NO MATCH - TRY AGAIN