Using the features
72 DEFINITY ECS Console Operations
Using Visually Impaired Attendant Service
Your console provides 8 buttons for voiced feedback of console functions for
visually-impaired console-operators. Table 8 lists the 8 buttons and their function:
NOTE:
This feature requires at least one speech synthesizer circuit pack to be
installed into a system port carrier, since you can perform VIAS capabilities
with speech synthesis messages that system users voice to you.
Example
Pat is taking a leave of absence from Widgets, Inc. Her replacement, Lindsey
Buller, is visually impaired. Kelly Ratliffe, system manager, programs her console
with VIAS, and acquaints her with the location of each VIAS button. Lindsey
must ensure that she activates the VIAS feature each day. A call comes in for
president Randy Foxworthy and unfortunately, Lindsey forgets who just called.
Lindsey simply presses the
LAST VOICED MESSAGE button to find out who just
called.
Feature name
Visually Impaired Attendant Service (VIAS)
Table 8. Using VIAS buttons
Button name Voiced function
ACTIVATION/DEACTIVATION
Tells how to activate or deactivate this feature.
CONSOLE STATUS
Console’s current status
DISPLAY STATUS
Display information
LAST OPERATION
Last completed operation
LAST VOICED MESSAGE
Last message or digit sent to the console
DIRECT TRUNK GROUP
SELECTION STATUS
Available outside lines
CLASS OF RESTRICTION
Current caller’s calling privileges
INSPECT
Tells what features are assigned to other buttons
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