Using the features
46 DEFINITY ECS Console Operations
5. One of the following occurs:
■ If you hear a confirmation tone (3 short bursts of tone), the call
parks on paged party’s extension, and the system pages the called
party.
— To drop out of the call before the paged and calling parties are
connected, press the
RELEASE button.
— To establish a 3-way call, wait for the called party to answer;
then press the
SPLIT button.
— To hold the call on the console, press the
HOLD button.
or
■ If you hear a busy tone, press the CANCEL button.
— Report that the line is busy to the caller.
— Take a message.
— Press the
RELEASE button.
Paging with voice paging
When called parties are away from their phones, you can page them with
loudspeaker paging by parking their call then voice paging them to the extension
where you parked their call. If called parties do not answer their pages, their calls
automatically return to you for further assistance.
You can page called parties in up to 9 locations, one at a time, or use a single
designated access code or button to page the called party in all 9 locations. Your
system manager designates codes for each paging zone by assigning:
■ Outside line buttons to function as paging buttons
or
■ A sequence of numbers on your dial keypad that serves as the paging
access code
Example
Rick Foylund, company arbitrator, is away from his desk when a call comes in for
him. Pat parks the call for Rick and pages him to let him know which extension he
needs to call to answer the page.
Feature name
Loudspeaker Paging Access