Understanding the console layout
10 DEFINITY ECS Console Operations
The call processing lamps notify you that the following conditions exist:
Table 1. Call processing lamps
Lamp name Condition Meaning Action
Alarm Lighted Maintenance required System automatically
contacts your maintenance
provider
Alarm/
Alarm Reported
Lighted
Flashing
Dark
Successful
communication to your
maintenance provider
Unsuccessful
communication to your
maintenance provider
Maintenance problem
resolved
n/a
Contact your system
manager
n/a
Calls Waiting Lighted Call is waiting to be
answered
Answer call at your earliest
convenience
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