Website There is a dedicated website that provides training
material, videos, and more information on this product at
www.Release9.com.
FAQs www.Release9.com/FAQs
Service Hotline A dedicated hotline has been established to
service questions or issues regarding this product. The U.S. Toll
Free number is 1-877-MyAviR9 (1-877-692-8479)
When calling or emailing for product-related help, please have the
following information available:
• Customer Name/Account Information IFD(s) Serial
Numbers – either read it from the label physically
attached to back of IFD (need to partially remove the IFD
to see it), or get it from the aircraft maintenance records.
• IFD(s) Software Part Numbers – press the “SYS” page
function key and then tab over to the “Setup” tab. Record
the “Software Version” and the “Flight Software Part
Number”. Also make a note of any other yellow text on
that page.
• Be prepared to download the aircraft flight logs and
email/transmit them to Avidyne Customer Service. See
Chapter 13 for procedures.
REPORT ANY OBSERVED DISCREPANCIES IN CHART OR NAV DATA TO AVIDYNE VIA
1-877-692-8479.
WARRANTY: AVIDYNE WARRANTS THE PRODUCT MANUFACTURED BY IT AGAINST
DEFECTS IN MATERIAL AND WORKMANSHIP FOR A PERIOD OF TWENTY-FOUR (24)
MONTHS FROM DELIVERY TO THE INSTALLER. A COMPLETE COPY OF THE
WARRANTY DATA IS ACCESSIBLE VIA THIS WEB ADDRESS:
HTTP://WWW.AVIDYNE.COM/SUPPORT/WARRANTY.ASP
SOFTWARE LICENSE: AVIDYNE CORPORATION (“AVIDYNE”) IS WILLING TO LICENSE
THIS SOFTWARE, PILOT’S GUIDE, AND RELATED MATERIALS (THE “SOFTWARE”)
ONLY ON THE CONDITION THAT YOU AGREE TO THE TERMS OF THE PUBLISHED
SOFTWARE LICENSE WHICH CAN BE ACCESSED VIA THIS WEB ADDRESS:
HTTP://WWW.AVIDYNE.COM/SUPPORT/LICENSE.ASP
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