Badger Meter ModMAG M5000 User Manual

TROUBLESHOOTING
The M5000 mag meter is designed for many years of optimal performance. However, should it malfunction, there
are certain things that we recommend you check before contacting our Technical Support department or your local
BadgerMeterRepresentative.
OTE: N If the fluid measured has a high concentration of conductive solids, deposits may accumulate on the internal liner
walls and electrodes. These deposits cause a reduction of the measuring output. Thus, Badger Meter recommends
that you remove the meter and inspect the liner and electrodes after six months. If deposits are found, remove
them with a soft brush. Repeat inspection process every six months or until an appropriate inspection cycle can be
established for the specific application.
Other general conditions include:
Description Possible Cause Recommended Action
Flow is present but
display is "0"
Disconnected signal cable Check signal cable
Detector mounted opposite of the main flow
direction (see arrow on the nameplate)
Turn detector 180° or switch terminal E1 and E2 or
reprogram to bidirectional mode
Coil or electrode cables exchanged Check cable connections for cross wiring
Improper low flow cutoff or full scale flow Replace configuration defaults
Inaccurate measuring
Improper calibration
Check the parameters (detector factor and size)
according to supplied data sheet
Wrong calibration parameter
Pipe not fully filled, or air in pipe Check if meter is completely filled with fluid
Invalid fluid conductivity
Purge line to eliminate air bubbles
Invalid fluid mixture
Missing or insufficient grounding Verify grounding and fix any problems
Blank display Dead battery Replace battery
Flow rate value known
to be wrong
Detector factor Check value on label
Deposits on electrodes and/or liner Check and remove deposits
Incorrect pipe size programmed Check size if necessary
Flow rate indication
unstable
Cable issue Make sure cable is shielded and not vibrating
Grounding issue
Make sure meter is properly grounded to a good
earth ground
Partially full pipe Make sure pipe is full of fluid
Air in pipe Make sure fluid does not contain air bubbles
Invalid fluid conductivity
Make sure amplifier is not too close to sources of
electrical interference
BEACON displays
multiple estimated flow
occurrences for meters
connected to ORION®
Cellular LTE endpoints
ORION Cellular LTE endpoints require
additional resistance
Add a 15K resistor to the M5000 terminal block.
See "Adding Resistor with ORION Cellular LTE" on
page45
Troubleshooting
MAG-UM-00219-EN-17Page 42 June 2021

Badger Meter ModMAG M5000 Specifications

General

Brand	Badger Meter
Model	ModMAG M5000
Category	Measuring Instruments
Language	English