Errors and Warnings
What You See Why It Happened How to Fix It
MEASURE_TIMEOUT The board may be damaged. Contact Badger Meter Technical Support.
COMMON_MODE_VOLTAGE_
OVERLOAD
Common mode voltage is smaller than
–2.0V or larger than +4.1V.
Make sure the meter is properly grounded.
Empty detector. Switch Empty Pipe detection ON.
Dirty electrodes. Clean the electrodes.
EMPTY_PIPE_WARNING Measured impedance between the Empty
Pipe electrode and the Ground exceeded
the set value.
• Make sure the pipe is filled.
• Check Empty Pipe threshold. It should be
60000 Ω (corresponds with 20 µS/cm).
Empty detector.
PULSE_OVERLOAD_WARNING Overflow occurred on the flow output. Lower the pulse number.
FLOW_OVERLOAD_WARNING Flow exceeded the Full Scale of more
than100%.
Set the flow range properly.
LOW_POWER_WARNING Battery voltage is smaller than 3.0V. Consider replacing the battery.
EEPROM_ERROR Configuration file is missing. Replace the circuit board.
CONFIG_ERROR Configuration file is corrupted. Replace the circuit board.
PREAMPLIFIER_OVERLOAD Input voltage exceeded the limits. Maximum polarization is ± 227 mV;
maximum power line noise is 10.6 mV;
maximum useful signal is 10.7 mV.
Empty detector. Switch Empty Pipe detection ON.
Dirty electrodes. Clean the electrodes.
COIL ERROR Coil/sensor is not connected. • Make sure wiring is properly connected
to the amplifier.
• If that does not clear the alarm, contact
Badger Meter Technical Support.
Coil shorted.
Issue with coil current.
When one of the errors occurs, the meter stops measuring until the error disappears; then the meter resumes measuring.
Repair of Faults
Disconnect all units from power supply and have it repaired by a qualified service person if any of the following occurs:
• Power cord or plug is damaged or frayed.
• Unit does not operate normally when operating instructions are followed.
• Unit is exposed to rain/water or liquid is spilled into it.
• Unit is dropped or damaged.
• Unit shows a change in performance, indicating a need for service.
Troubleshooting
MAG-UM-00219-EN-17 Page 43 June 2021
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