Brady BMP 21-PLUS - User Manual

Other manuals for Brady BMP 21-PLUS

Quick Start Guide12 pages

Questions and Answers

Y
ysheaAug 31, 2025
Why do I see void areas or lines on the printed text of my Brady Label Maker?
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  amanda72Aug 31, 2025
  If you see void areas or lines appearing on printed text from your Brady Label Maker, it could be due to ribbon wrinkling. Remove the cartridge from the printer and advance the ribbon by rotating the take-up spool clockwise until the wrinkled or damaged ribbon is no longer visible (typically about one or two full turns). Reinstall the cartridge and continue printing normally, or try a new cartridge.
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joshuachavezAug 25, 2025
What to do if my Brady BMP 21-PLUS Label Maker LCD reads “Error”?
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  Samantha HughesAug 25, 2025
  If your Brady Label Maker displays 'Error' on the LCD, it could be due to a low battery or incorrect media. If using batteries, replace them with 6 new AA batteries. Alternatively, if you're using a lithium-ion battery, remove it from the printer and recharge it using the AC adapter. Also, ensure that you insert the correct media cartridge.
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Timothy SalasAug 25, 2025
Why does my Brady BMP 21-PLUS Label Maker printer not power up when turned on?
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  christina06Aug 26, 2025
  If your Brady Label Maker printer is not powering up, the battery pack might not be charged. If using batteries, replace them with 6 new AA batteries. If you're using the lithium-ion battery, remove it from the printer and recharge it using the AC adapter. To use the printer while charging the lithium-ion battery, insert 6 AA alkaline batteries in the battery compartment.
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christina34Aug 26, 2025
What to do if my Brady BMP 21-PLUS Label Maker printer is jammed and cannot feed labels?
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  Erin BlackAug 26, 2025
  If your Brady Label Maker is jammed and cannot feed labels, it's possible that the label exit chute is blocked, causing the label material to back up inside the printer. To clear the jam: Slide the locking lever to the unlock position to retract the platen, allowing cartridge removal. Remove the cartridge. Use tweezers or needle-nose pliers to carefully clear the label jam. Be cautious to avoid damaging the print head, as it is susceptible to scratches, dents, or cracks.
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Alexander HarveyAug 27, 2025
How to fix a frozen screen on my Brady Label Maker?
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  Melissa ThompsonAug 27, 2025
  If your Brady Label Maker screen freezes, it might be due to a user interface error. To resolve this: 1. Press the Power button to turn the printer off. If the Power button doesn't work: 2. Remove the AC adapter (if one is being used). 3. Remove the battery pack or batteries, then immediately re-insert them. 4. Power on the printer.
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Jeffrey RivasAug 27, 2025
What does 'Cut while printing' mean on my Brady BMP 21-PLUS Label Maker?
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  robinsonjenniferAug 27, 2025
  If you encounter the error 'Cut while printing' on your Brady Label Maker, it means the cutter was activated while labels were still printing. To resolve this: 1. Cut through the material completely. 2. Press the Clear key to clear the error. 3. Reprint the label(s).
K
kathryncarterAug 28, 2025
What to do if my Brady BMP 21-PLUS doesn't feed labels when I press Print?
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  Michelle SandersAug 28, 2025
  If you press Print on your Brady Label Maker and nothing feeds out, ensure that the locking lever is engaged correctly. Also, check if the label cartridge is damaged and try inserting a different one. Finally, verify that the exit chute is not blocked.
C
Christopher BarronAug 29, 2025
Why does my Brady BMP 21-PLUS Label Maker LCD revert to previous label text?
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  starkalexanderAug 29, 2025
  If the LCD on your Brady Label Maker reverts to previous label text, it indicates that the battery is low. If using batteries, replace them with 6 new AA batteries. Alternatively, if using the lithium-ion battery, remove it from the printer and recharge it using the AC adapter.
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Tracy RosalesAug 29, 2025
Why does my Brady BMP 21-PLUS Label Maker keyboard work intermittently?
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  Alexander BeckAug 29, 2025
  If your Brady Label Maker keyboard works intermittently or not at all, it's possible that one or more keys are stuck in a depressed state. Identify any keys that are stuck in the down position and repress them to un-stick them.
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washingtonmariaAug 30, 2025
Why is the cutter on my Brady BMP 21-PLUS not cutting?
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  Gabrielle HowellAug 30, 2025
  If the cutter on your Brady Label Maker is not cutting, there might be label slivers in the cutter assembly. Use a small tool, such as tweezers or needle-nose pliers, to carefully remove the media slivers from the cutter assembly. Use caution not to damage any components, and avoid using your fingers due to sharp components. If you have concerns, contact technical support.

Summary

Introduction and Specifications

Hardware and Power

Power Source Options

Explanation of how to power the printer using AA batteries, a lithium-ion pack, or an AC adapter.

Printer Operation

Power On and Interface

Instructions on how to turn the printer on and use the editing screen and status information.

Printing Labels

Steps for printing a single label or multiple copies using the print and multi-print functions.

Label Creation and Formatting

Getting Started with Text Entry

Advanced Formatting Features

Applying symbols, international characters, barcodes, and serialization to labels.

Troubleshooting and Maintenance

Troubleshooting Common Problems

Diagnosing and resolving issues related to hardware, power, print quality, and software errors.

Printer Cleaning Procedures

Instructions for cleaning the printer's display screen and internal components for optimal performance.

Brady BMP 21-PLUS Specifications

General

Print Technology	Thermal Transfer
Resolution	203 dpi
Keyboard Type	QWERTY
Display	LCD
Cutter Type	Manual
Max Print Width	0.75 inches
Power Source	6 AA Batteries or AC Power Adapter