Brother MFC-8380DN - ADF Cover Opened; During Scanning, 90 CM or Longer of a Document Is Detected

3-29
Confidential
■ Error code A2
During scanning, 90 cm or longer of a document is detected
■ Error code A3
Document rear sensor is not turned on when feeding the document
■ Error code A4
ADF cover opened (CIS model only)
Document Jam
Clear the scanner jam, then press the Stop Key.
<User Check>
• Check if the document is jammed in the ADF. If it is jammed, remove it.
Step Cause Remedy
1
Document rear actuator catching
on some position.
Correct catching of the document rear
actuator.
2 Document rear sensor failure Replace the document rear sensor.
3 Main PCB failure Replace the main PCB ASSY.
Document Jam
Clear the scanner jam, then press the Stop Key.
<User Check>
• Check if the document is jammed in the ADF. If it is jammed, remove it.
Step Cause Remedy
1
Document rear actuator catching
on some position.
Correct catching of the document rear
actuator.
2 Document rear sensor failure Replace the document rear sensor.
3 Main PCB failure Replace the main PCB ASSY.
Cover is Open
Close the ADF cover.
<User Check>
• Close the ADF cover.
Step Cause Remedy
1
ADF cover open sensor arm
catching on some position.
Correct catching of the ADF cover open
sensor.
2
ADF cover is changed in shape or
cracked.
Replace the ADF cover.
3 ADF cover open sensor failure Replace the ADF cover open sensor.
4 ADF relay PCB failure Replace the ADF relay PCB ASSY.
5 Main PCB failure Replace the main PCB ASSY.