Brother MFC-8380DN Service Manual

3-81
Confidential
12. SCANNING IMAGE DEFECT
TROUBLESHOOTING
12.1 Image Defect Examples
Fig. 3-11
12.2 Troubleshooting Image Defect
Image defect related problems are end user recoverable if following the User Check items. If
the same problem occurs, follow each procedure in the order of the number described in the
Step column in the tables below.
■ Light on the page
<User Check>
- Check whether the setting of the contrast does not become light.
- Clean the document glass.
Step Cause Check
Result Remedy
1
White level data
malfunction
Is the problem solved by
performing the
acquisition of white level
data. (Function code 55)
Yes
Perform the acquisition of
white level data. (Function
code 55)
2
Scanner module
failure
Is the problem solved by
replacing the CCD unit
(CCD model) or
document scanner unit.
(CIS model)
Yes
Replace the CCD module.
(CCD model)
Replace the document
scanner unit. (CIS model)
3
Main PCB failure Is the problem solved by
replacing the main PCB.
Yes
Replace the main PCB.
Light
White vertical
streaks
Vertical streaks
Completely blank
Faulty registration
Dark

Brother MFC-8380DN Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Scan to	e-mail, FTP, OCR, USB
Input color depth	48 bit
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	4, 9, 16, 25
Copy speed (black, normal quality, A4)	30 cpm
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Total input capacity	500 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	20 sheets
Internal memory	64 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	56 dB
Display	LCD
Market positioning	Home & office
Custom media sizes	(69.8 - 216) x (116 - 406.4) mm
Dimensions (WxDxH)	531 x 451 x 475 mm
Networking features	10/100 Base-TX
All-in-one functions	Copy, Fax, Scan
Maximum internal memory	0.576 GB
Color all-in-one functions	scan, n
Compatible operating systems	Linux, Windows 2000, XP/2003, Vista, XP, Mac OS X 10.3.9
Maximum print size	216 x 297 mm
Media weight (tray 1)	60 - 105 gsm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper, Transparencies
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Supported network protocols (IPv4)	IPv4, IPv6
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	85 W
Power consumption (PowerSave)	19 W
Power consumption (average operating)	680 W
Package weight	21100 g