Brother MFC-8380DN Service Manual

3-31
Confidential
■ Error code AD
DMA transfer error
■ Error code AE
Document Scanner home position sensor is not turned on.
Scan Unable AD
Remove the original document. Turn the power off, then on again.
Step Cause Remedy
1
Scanner module failure Replace the CCD module. (CCD model)
Replace the document scanner unit.
(CIS model)
2 Main PCB failure Replace the main PCB ASSY.
Scan Unable AE
See Troubleshooting and routine maintenance chapter in User's
Guide.
<User Check>
• Check that the scanner lock lever is unlocked.
- CCD model
Step Cause Remedy
1
Home position sensor harness not
connected correctly
Reconnect the home position sensor
harness.
2 Drive PCB failure Replace the drive PCB.
3 Belt broken Replace the belt.
4 Home position sensor failure Replace the home position sensor.
5 Scanner motor failure Replace the scanner motor.
6 Tab of CCD module broken Replace the CCD module.
7 Main PCB failure Replace the main PCB ASSY.
- CIS model
Step Cause Remedy
1 FFC cable not connected correctly Reconnect the FFC cable.
2 Drive PCB failure Replace the drive PCB.
3 Document scanner unit failure Replace the document scanner unit.
4 Main PCB failure Replace the main PCB ASSY.

Brother MFC-8380DN Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Scan to	e-mail, FTP, OCR, USB
Input color depth	48 bit
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	4, 9, 16, 25
Copy speed (black, normal quality, A4)	30 cpm
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Total input capacity	500 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	20 sheets
Internal memory	64 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	56 dB
Display	LCD
Market positioning	Home & office
Custom media sizes	(69.8 - 216) x (116 - 406.4) mm
Dimensions (WxDxH)	531 x 451 x 475 mm
Networking features	10/100 Base-TX
All-in-one functions	Copy, Fax, Scan
Maximum internal memory	0.576 GB
Color all-in-one functions	scan, n
Compatible operating systems	Linux, Windows 2000, XP/2003, Vista, XP, Mac OS X 10.3.9
Maximum print size	216 x 297 mm
Media weight (tray 1)	60 - 105 gsm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper, Transparencies
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Supported network protocols (IPv4)	IPv4, IPv6
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	85 W
Power consumption (PowerSave)	19 W
Power consumption (average operating)	680 W
Package weight	21100 g