Brother MFC-8380DN Service Manual

3-86
Confidential
■ Pickup function of paper tray does not work.
■ The new toner is not detected.
■ Printing from Macintosh applications fails.
■ USB direct printing does not work.
Step Cause Remedy
1 Link lever catching on some position Re-assemble the link lever.
2
Pickup roller holder ASSY catching
on some position
Re-assemble the pickup roller holder
ASSY catching on some position.
3 Roller holder ASSY failure Replace the roller holder ASSY.
4 Main motor failure Replace the main motor.
5 Pressure plate drive cam failure Replace the frame L.
6 Main PCB ASSY failure Replace the main PCB ASSY.
Step Cause Remedy
1
New toner actuator not operating
smoothly or catching.
Make sure correct movement of the new
toner actuator of the appropriate color.
2 Main PCB failure Replace the main PCB ASSY.
3
Toner sensor (TE/NEW) failure Replace the relay front PCB ASSY (TE/
NEW) of the appropriate color.
<User Check>
- Check that the printer driver which, is supplied with the product, is installed in Library/
Printers, and that the print queue is created.
- Check the connecting end on the printer browser. It must be matched with the
connecting end which is actually connected.
Step Possible cause Check
Result Remedy
1
Failure inside the
machine
Does the machine print
test pattern?
(Check it following the
procedure described in
"4.5 Test Pattern 1
(Function code 09)" in
Chapter 7.)
No
Identify the error type, and
then refer to the specified
section of this chapter.
2
Breakage of
main PCB
Does the machine make
a print using a correct
PC and a USB cable?
No
Replace the main PCB
ASSY.
Step Cause Remedy
1 USB host PCB failure Replace the USB host PCB.
2 Main PCB failure Replace the main PCB ASSY.

Brother MFC-8380DN Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Scan to	e-mail, FTP, OCR, USB
Input color depth	48 bit
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	4, 9, 16, 25
Copy speed (black, normal quality, A4)	30 cpm
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Total input capacity	500 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	20 sheets
Internal memory	64 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	56 dB
Display	LCD
Market positioning	Home & office
Custom media sizes	(69.8 - 216) x (116 - 406.4) mm
Dimensions (WxDxH)	531 x 451 x 475 mm
Networking features	10/100 Base-TX
All-in-one functions	Copy, Fax, Scan
Maximum internal memory	0.576 GB
Color all-in-one functions	scan, n
Compatible operating systems	Linux, Windows 2000, XP/2003, Vista, XP, Mac OS X 10.3.9
Maximum print size	216 x 297 mm
Media weight (tray 1)	60 - 105 gsm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper, Transparencies
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Supported network protocols (IPv4)	IPv4, IPv6
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	85 W
Power consumption (PowerSave)	19 W
Power consumption (average operating)	680 W
Package weight	21100 g