CHAPTER 8
Features, Templates, Services, and User Setup
After you install Cisco Unified IP Phones in your network, configure their network settings, and add them
to Cisco Unified Communications Manager, you must use the Cisco Unified Communications Manager
Administration application to configure telephony features, optionally modify phone templates, set up
services, and assign users.
This chapter provides an overview of these configuration and setup procedures. Cisco Unified Communications
Manager documentation provides detailed instructions for these procedures.
For suggestions about how to provide users with information about features, and what information to provide,
see Internal Support Website, on page 295.
For information about setting up phones in non-English environments, see International User Support, on
page 301.
This chapter includes following topics:
•
Telephony features available for Cisco Unified IP Phone, page 130
•
Product-Specific Configuration, page 165
•
Corporate and Personal Directory setup, page 168
•
Cisco IP Manager Assistant, page 169
•
Feature Buttons and Softkeys, page 171
•
Phone Button Templates, page 173
•
Softkey template, page 175
•
Feature Control Policy, page 178
•
Services Setup, page 180
•
Add Users to Cisco Unified Communications Manager, page 181
•
User Options Web Pages Management, page 181
•
Feature Setup, page 184
•
Cisco VXC VPN, page 202
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0
(SIP)
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