SoftkeyProgrammable feature
button
Dedicated feature
button
Feature name
XSupport for Hold Button
on USB Headsets
X (available during a
transfer only)
XTransfer
Phone Button Templates
Phone button templates let you assign speed dials and call-handling features to programmable buttons.
Call-handling features that can be assigned to buttons include Answer, Mobility, and All Calls.
Ideally, you modify templates before you register phones on the network. In this way, you can access customized
phone button template options from Cisco Unified Communications Manager during registration.
The default Cisco Unified IP Phone 9971 template that ships with the phone uses buttons 1 and 2 for lines.Note
Modify Phone Template
The Cisco Unified Communications Manager Device Settings page contains the phone template.
Procedure
Step 1
Choose Device > Device Settings > Phone Button Template in Cisco Unified Communications Manager
Administration.
Step 2
To assign a phone button template to a phone, use the Phone Button Template field in the
Cisco Unified Communications Manager Administration Phone Configuration window.
See the Cisco Unified Communications Manager Administration Guide and the Cisco Unified Communications
Manager System Guide for more information.
Phone Button Template for All Calls
We recommend that you provision an All Calls button for users with multiple shared lines. When you configure
an All Calls button on the phone, you enable the users to do the following:
•
Press All Calls to display a consolidated list of current calls from all lines on the phone.
•
Press All Calls under Call History to displays a list of all missed calls from all lines on the phone.
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0
(SIP)
173
Features, Templates, Services, and User Setup
Phone Button Templates
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