SoftkeyProgrammable feature
button
Dedicated feature
button
Feature name
X (available while on a
conference only)
XConference
XDivert
XDo Not Disturb
XXGroup Pickup (Group
Pick Up)
XHide video
Show video
XHold
XHunt Groups
XIntercom
XXMalicious Call
Identification (MCID)
XXMeet Me
XXMobile Connect
(Mobility)
XMute
XXOther Pickup
XPLK Support for Queue
Status
XPrivacy
XQueue Status
XXQuality Reporting Tool
(QRT)
XXRedial
XXSpeed Dial
XXSpeed Dial Line Status
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager
10.0 (SIP)
172
Features, Templates, Services, and User Setup
Feature Buttons and Softkeys
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