Cisco ASR 1000 Series Hardware Installation Guide

C-4
Cisco ASR 1000 Series Aggregation Services Routers Hardware Installation Guide
OL-13208-11
Appendix C Troubleshooting Initial Startup Problems
General Troubleshooting Tips
Troubleshooting the Power Subsystem
Use the information in Table C-2 to isolate problems with the power system.
Table C-2 Troubleshooting the Power System
Symptom Possible Cause Possible Solution
System begins power
on
System has failed to boot. There is a power fault in the chassis.
The status LED stays amber during the
entire boot process and then turns green
when the software has completely booted.
System does not
power on.
AC power cable not fully seated at
system or at the wall outlet (power
source).
Turn the router power switch to the
standby position (|) and reseat the AC
power cable at the system or at the wall
outlet (power source).
DC power cable not turned on at the
panel board of the circuit breaker.
Turn the router power switch to the
standby position (|) and locate the circuit
breaker on the panel board that services
the DC circuit; switch the circuit breaker
to the on position.
AC internal power cables are not
fully seated from the power supply
Turn the router power switch to the
standby position (|) and remove and
reinsert the power supply cable.
System does not
power on.
DC internal power cables are not
fully seated on the terminal block.
Check that all ground cables are properly
seated in the terminal block on the DC
power supply.
Power source is faulty. Turn the power source switch off, connect
the power cable to another power source,
if available, and turn the router power
switch back on.
Faulty power cable. Turn the router power switch to the
standby position (|), (for DC power, also
turn the circuit breaker to the Off position
and tape it to that position), remove the
cable and replace it.
Faulty power supply. If the system still fails to come up when
the power supply is connected to a
different power source with a new power
cable, the power supply is probably
faulty. Contact a service representative.

Cisco ASR 1000 Series Specifications

General

Brand	Cisco
Model	ASR 1000 Series
Category	Network Router
Language	English