Cisco Catalyst 4500 Series Message Guide

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Catalyst 4500 Series Switch Cisco IOS System Message Guide Release 12.2(31)SGA
OL-11541-01
Chapter 2 Messages and Recovery Procedures
CHASSIS Messages
Error Message C4K_CHASSIS-3-CHASSISTYPEMISMATCHINSPROM: Supervisor's FPGA register
chassis type is [char], but chassis' serial eeprom chassis type is [char]
Explanation
The chassis type in the supervisor engine’s FPGA register doesn't match the type in the
chassis' serial EEPROM.
Recommended Action Check the chassis serial EEPROM information, using the show idprom
chassis command. This should never happen in a production chassis. If it does, the chassis needs to
be returned.
Error Message C4K_CHASSIS-3-CLOCKMODULESEEPROMINVALID: Invalid Clock Module seeprom
data
Explanation
A failure occurred while reading the clock module serial EEPROM. This message
should occur only in a prototype switch used in an early field trial.
Recommended Action Contact your technical support representative. You may need to return some
switch components for repair or replacement.
Error Message C4K_CHASSIS-3-DAUGHTERCARDSEEPROMREADFAILED:Failed to read the serial
eeprom on module [dec], daughter card [dec]
Explanation
The serial EEPROM for a daughter card on the specified module is unreadable. Because
reading this EEPROM is the only way to determine the type of card, the card remains offline, as if
it was not installed on the module.
Recommended Action Remove the module, and then remove and reseat the daughter card in the
module. If this message reappears after you reinsert the module into the switch, the serial EEPROM
might be bad. Contact your technical support representative; you will likely have to return the
module to Cisco to reprogram or replace the serial EEPROM.
Error Message C4K_CHASSIS-3-FANTRAYSEEPROMINVALID: Invalid fan tray seeprom data
Explanation
A failure occurred while reading the system fan tray serial EEPROM. This message
should occur only in a prototype switch used in an early field trial.
Recommended Action Reseat the fan tray to see if the message is due to a faulty connection. If it
persists, contact your technical support representative. You may need to return some switch
components for repair or replacement.
Error Message C4K_CHASSIS-3-FIRSTCHASSISSEEPROMINVALID: Contents of chassis's first
serial eeprom are invalid
Explanation
The contents of the chassis's first serial EEPROM are invalid. This message only
appears in a redundant chassis, which means there is a second serial EEPROM.
Recommended Action Try power cycling the switch. If the serial EEPROM is still invalid, this chassis
should be returned.

Cisco Catalyst 4500 Series Specifications

General

Series	Catalyst 4500 Series
Category	Switch
Layer Support	Layer 2, Layer 3
Form Factor	Modular chassis
Stackable	No
Chassis Slots	3, 6, 7, 10
Power Supply Options	AC, DC
Redundancy	Power supply, Supervisor engine
Network Management	Cisco IOS Software CLI, SNMP, Cisco Prime Infrastructure
Features	Security, QoS
Port Density	Up to 384 ports per chassis
Security Features	802.1X, ACLs, DHCP Snooping, Dynamic ARP Inspection, IP Source Guard
Supervisor Engine	8-E