WS2H and WS3 Manual Page 57
Problem Possible Cause Solution
15. Err – 1001 = Control unable
to sense motor movement
a. Motor not inserted fully to engage
pinion, motor wires broken or
disconnected
b. PC Boar
d not properly snapped into
drive bracket
c. Missing reduction gears
d. Damaged or dirty reduction gear
re ectors
e. Faulty or dirty optics on back of PC
board
a. Disconnect power, make sure motor
is fully engaged, check for broken
wires, make sure two pin connector
on motor is connected to the two
pin connection on the PC
Board
labeled REGEN. Press NEXT and
REGEN buttons for about 3 seconds
to resynchronize software with piston
position.
b. Properly snap PC Board into drive
bracket and then Press NEXT and
REGEN buttons for about 3 seconds
to resynchronize software with piston
position.
c. Replace missing gears
d. Clean or replace reduction gear
e. Clean or replace PC Board
16. Err – 1002 = Control valve
motor ran too short and was
unable to nd the next cycle
position and stalled
a. Foreign material is lodged in control
valve
b. Mechanical binding
c. Main drive gear too tight
d. Improper voltage being delivered to
PC Board
a. Open up control valve and pull out
piston assembly and seal/ stack
assembly for inspection. Press NEXT
and REGEN buttons for about 3
seconds to resynchronize software
with piston position.
b. Check piston and seal/ stack
assembly, check reduction gears,
check drive bracket and main drive
gear interface. Press NEXT and
REGEN buttons for about 3 seconds
to resynchronize software with piston
position. Check that pinion is not
pressed up tight against motor
c. Loosen main drive gear. Press NEXT
and REGEN buttons for about 3
seconds to resynchronize software
with piston position. Verify free
motion by rotating main drive gear by
hand, driving piston in and out
d. Verify that proper voltage is being
supplied. Press NEXT and REGEN
buttons for about 3 seconds to
resynchronize software with piston
position.
WS2H/ WS3 TROUBLE SHOOTING GUIDE (CONTINUED)
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