Clack WS2H User Manual

WS2H and WS3 Manual Page 59
Problem
Possible Cause Solution
20. Err – 15010 = Motorized
Bypass or MAV for NHBP
valve motor ran too short
(stalled) while trying to drive
off-line
Motorized Alternating Valve
= MAV
No Hard Water Bypass
= NHBP
a. Foreign material is lodged in
Motorized Bypass or MAV for NHBP
valve
b. Mechanical binding
a. Open up Motorized Bypass or MAV
for NHBP and check for foreign
material. Press NEXT and REGEN
buttons for about 3 seconds to
resynchronize software with piston
position.
b. Check poppet drive assembly or
piston and seal/ stack assembly,
check reduction gears, drive gear
interface, and check Motorized
Bypass or MAV for NHBP black drive
pinion on motor. Press NEXT and
REGEN buttons for about 3 seconds
to resynchronize software with piston
position.
21. Err – 15011 = Motorized
Bypass or MAV for NHBP
valve motor ran too short
(stalled) while trying to drive
on-line
Motorized Alternating Valve
= MAV
No Hard Water Bypass
= NHBP
a. Foreign material is lodged in
Motorized Bypass or MAV for NHBP
valve
b. Mechanical binding
a. Open up Motorized Bypass or MAV
for NHBP and check for foreign
material. Press NEXT and REGEN
buttons for about 3 seconds to
resynchronize software with piston
position.
b. Check poppet drive assembly or
piston and seal/ stack assembly,
check reduction gears, drive gear
interface, and check Motorized
Bypass or MAV for NHBP black drive
pinion on motor. Press NEXT and
REGEN buttons for about 3 seconds
to resynchronize software with piston
position.
WS2H/ WS3 TROUBLE SHOOTING GUIDE (CONTINUED)

Clack WS2H Specifications

General

Brand	Clack
Model	WS2H
Category	Control Unit
Language	English