COBHAM AVIATOR 700

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Chapter 6: Troubleshooting

SDU errors 197

6666

Troubleshooting

UserBusy 1 3 7 1 Call reference number unavailable at

GES

VoiceTypeErr 1 2 6 4 Required voice channel

characteristics not supported by AES

VoiceTypeErr 1 3 6 4 Required voice channel

characteristics not supported by GES

WrongNumber 0 4 0 1 Unallocated called number received

from AES

Display text

Code

Description

S L C V

Main Page

About the Manual5
- Table of Contents8
Chapter 1 Introduction15
System Description15
- AVIATOR 700 System16
- AVIATOR 700 Features17
- AVIATOR 700 Services17
- AVIATOR 700 Interfaces19
- AVIATOR 700 System Parts22
Aero Services - Background Information28
- Call and Data Services28
- Satellite Coverage Maps30
- Background Information, Swiftbroadband Services32
- Background Information, Classic Aero and Swift64 Services34
Chapter 2 Get Started36
Logon Procedure38
- Logon Procedure with the Full Feature Handset38
- Logon Procedure with the MCDU39
Connect a Computer40
- Internet, E-Mail, Etc40
Make the First Call42
- Make a Call (Air to Ground)42
- Call a Handset in the Aircraft (Ground to Air)42
Send a Fax45
- Send a Fax Via SBU45
- Send a Fax Via SDU45
To Power off the Satcom System45
Chapter 3 Calls, Faxes and SMS46
Introduction46
Use a Phone or Fax Machine (SDU)47
- Available Interfaces (SDU)47
- Select a Call Type (SDU)47
- Make or Receive a Phone Call (SDU)50
- Send or Receive a Fax Message (SDU)57
Use a Phone or Fax Machine (SBU)59
- Available Interfaces (SBU)59
- Select a Call Type (SBU)59
- Make or Receive a Phone Call (SBU)62
- Send or Receive a Fax Message (SBU)73
Operate the Handsets75
- Operate the Full Feature Handset75
- How to Make Calls from the Full Feature Handset84
- Operate the Auxiliary Handset86
- How to Make Calls from the Auxiliary Handset89
- How to Make a Call with the Sigma 7 Handset92
- How to Make a Call with the 2.4Ghz Cordless Handset93
- How to Make a Call from an ISDN Phone93
- Operate the AVIATOR Wireless Handset93
- Use a SIP-Enabled IP Handset (SBU)94
Use the MCDU96
- Operate the MCDU96
- Make or Receive a Phone Call (MCDU)100
SMS Service107
- Introduction107
- Handle Messages109
- Configure Message Settings112
Chapter 4 Use a Computer114
Use a Computer over Swiftbroadband114
- Tool for Setup and Use: the Web Interface114
- Services and Interfaces116
- LAN and WLAN Interfaces117
- Customize Network Use117
- Network User Groups118
- Connect to the Internet119
Use a Computer over Swift64125
Chapter 5 System Operation126
Full Feature Handset Operation (SDU)126
- Access and Exit Menus127
- Restricted Access127
- Use the SDU Phone Book128
- Handset Setup130
- Ring Profile135
- Lock System136
- Logon Menu137
- System Setup143
- System Setup, Ring Profiles146
- System Setup, Quick Dial148
- System Setup, Pin Setup149
- System Setup, Configure151
- Status156
- Maintenance (Reset)161
MCDU Operation162
- Operate the MCDU162
- AVIATOR 700 Main Menu163
- Submenu164
- LOCK Menu165
- LOGON Menu166
- SYSTEM Menu169
- STATUS Menu173
Use the SBU Web Interface177
- Introduction to the SBU Web Interface177
- Use the SBU Phone Book186
- Use the Call Log189
- View the Lists of Calls190
- Start or Stop any Data Session192
- Call Log Handling193
- Set Data Limits194
- Set up the Local Exchange Function195
- Remote Management and Activation196
- Prepare the AVIATOR 700 for Remote Management196
- Access the AVIATOR 700 from a Remote Location197
- Remote Activation of the SBU with SMS198
- Restricted Dialing200
Chapter 6 Troubleshooting202
Get Support202
- Airtime Support202
- System Support202
SDU Errors203
- Error Messages203
- List of H + Cause Codes205
SBU Errors211
- Access the Help Desk211
- Generate a Diagnostic Report212
- Event Log and Self Test212
- SBU Troubleshooting Guide213
System Leds219
- SDU Leds219
- HPA Leds220
- SBU Leds221
Menu Trees224
- Menu Tree for the Full Feature Handset225
- Menu Tree for the MCDU226
- Menu Tree for the SBU227
Fcc230
- 15.19 / Rss-Gen230
- Ices-003231
Glossary232
Index238

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