Chapter 3: Calls, faxes and SMS
96 SMS service
• When the system is online, click Resend next to the message you want
to send. When the Write message page opens, click Send.
The system now attempts to send the message again. To make sure the
message has been sent, look in the Sent folder.
•Click Delete next to a message to delete it.
•Click Delete all messages in Outbox to delete all the messages.
Handle messages
Options for messages in the Sent folder
The Sent folder contains SMS messages that have been sent. To access the
Sent folder, select MESSAGES > Sent from the navigation pane. The
Status column shows the status of each message, if you have selected
Delivery notification when sending the message. From the Sent folder you
have the following options:
•Click Resend next to a message you want to send again.
When the Write message page opens, click Send.
The system now attempts to send the message again. To make sure the
message has been sent, look in the Sent folder. There should now be
two copies of the sent message.
•Click Forward next to a message you want to forward.
Type in the phone number of the new recipient and click Send.
The system now attempts to send the message to the new recipient. To
make sure the message has been sent, look in the Sent folder.
•Click Delete next to a message to delete it.
•Click Delete all sent messages to delete all the messages.
To send an SMS message to the system
You can send an SMS message to the system e.g. from a mobile phone,
using one of the system’s mobile numbers for voice. Dial
The original message remains in the Outbox. When you have
succeeded in sending the message you may want to delete it
from the Outbox.