Chapter 6: Troubleshooting
200 SBU errors
SBU Troubleshooting guide
The below table provides information on some of the problems that might
occur, including possible causes and remedies to solve the problems.
Problem Possible Cause Remedy
No signal or
weak signal
from the BGAN
satellite.
The view to the
satellite is
blocked.
There might be some temporary
loss of signal due to parts of the
plane blocking for a clear view of
the satellite. This temporary loss
of signal will pass when the
antenna has a full view of the
satellite again.
The system is not
fully operational.
Wait until the system is powered
up and fully operational. There
might be an indicator in the
cabin indicating that the satcom
system is ready for use.
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