Troubleshooting 15-1
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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Part Number: 170706-002 File name: Ch15.doc
chapter
15
TROUBLESHOOTING
Problems that occur while using the computer may originate in
the computer, the operating system, a software application, or
an optional docking base or external device.
n For problems that may not originate in the computer, refer
to your operating system, docking base, software
application, or external device documentation.
n For problems that may originate in the computer or system
software, refer in this chapter
n First, to the “Quick Solutions Checklist.”
n Then, to the troubleshooting tables.
n If the problem persists, refer to
n Chapter 14, for information about checking
configurations and running diagnostic tests.
n Appendix A, for information about using the Compaq
Support Forum or contacting a Compaq authorized
dealer, reseller, or service provider.
IMPORTANT: If you take the computer to a Compaq
authorized dealer, reseller, or service provider for service,
provide all necessary passwords.
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