Datamax I-Class Mark II Maintenance Manual

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I-Class Mark II Maintenance Manual Troubleshootin
g
3.2.3 No Print
Press TEST.
Scroll to PRINT
CONFIGURATION, and
then press TEST.
Is the resulting label
blank?
Test complete.
Proceed according to the installed media type:
If using direct thermal media:
• Possible loose printhead assembly; latch it.
• Possible wrong media; ensure type.
• The HEAT setting may be too low; raise it.
• Possible misaligned or defective printhead; align or
replace it (see Section 2.2 or 4.6, respectively).
• Possible loose or defective printhead cable.
• Possible defective Power Supply PCB; check the
voltage (see Section 2.2.4) then, if necessary, replace
the PCB (see Section 4.11).
• Possible defective Main Logic PCB; replace it (see
Section 4.9).
If using thermal transfer media, examine the used
ribbon and then proceed accordingly –
The used ribbon has an image:
• Possible incorrectly loaded ribbon; reload correctly.
The used ribbon does not have an image:
• Possible loose printhead assembly; latch it.
• The HEAT setting may be too low; raise it.
• Possible incorrect media & ribbon combination; verify
it.
• Possible misaligned or defective printhead; align or
replace it (see Section 2.2 or 4.6, respectively).
• Possible loose or defective printhead cable.
• Possible defective Power Supply PCB; check the
voltage (see Section 2.2.4) then, if necessary, replace
the PCB (see Section 4.11).
• Possible defective Main Logic PCB; replace it (see
Section 4.9).

Datamax I-Class Mark II Specifications

General

Power Supply	100-240 VAC, 50-60 Hz
Print Resolution	203 dpi
Print Width	4.09 inches
Memory	16 MB DRAM, 8 MB Flash
Connectivity	USB, Serial, Ethernet
Media Handling	Roll-fed
Media Width	1.0" – 4.65" (25.4 mm – 118 mm)
Media Thickness	0.0025" – 0.010" (0.0635 mm – 0.254 mm)
Ribbon Width	1.0" – 4.5" (25.4 mm – 114.3 mm)
Ribbon Length	1968 feet (600 meters)
Print Speed	up to 12 ips
Dimensions	12.7" H x 12.6" W x 18.6" D (322.6 mm H x 320 mm W x 472.4 mm D)