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I-Class Mark II Maintenance Manual

Contents

Overview

1.0 Introduction.........................................................................................................1

1.1 About the Printer.................................................................................................2

Adjustments and Maintenance

2.0 Introduction.........................................................................................................3

2.1 Media Sensor Calibration...................................................................................3

2.1.1 Quick Calibration .................................................................................................................3

2.1.2 Empty Calibration ................................................................................................................3

2.1.3 Standard Calibration............................................................................................................4

2.1.4 Advanced Entry Calibration.................................................................................................6

2.2 Printhead Adjustments.....................................................................................13

2.2.1 Leveling Cam Adjustment..................................................................................................13

2.2.2 Pressure Adjustment .........................................................................................................14

2.2.3 Burn Line Adjustment ........................................................................................................15

2.2.4 Printhead Voltage Adjustment...........................................................................................16

2.3 Ribbon Path Alignment ....................................................................................18

2.4 Maintenance......................................................................................................20

2.4.1 Cleaning the Printhead......................................................................................................21

2.4.2 Cleaning the Platen ...........................................................................................................24

2.4.3 Cleaning the Media Path, Media Sensor, and Interior ......................................................25

2.4.4 Cleaning the Ribbon Path .................................................................................................26

2.4.5 Cleaning the Exterior Surfaces..........................................................................................26

2.5 Firmware Updates.............................................................................................27

2.5.1 Loading Boot 1 and Boot 2 and Firmware.........................................................................28

Troubleshooting

3.0 Introduction.......................................................................................................29

3.1 Troubleshooting................................................................................................29

3.1.1 Initial Steps........................................................................................................................29

3.2 General Problem Resolution............................................................................29

3.2.1 Problem Isolation...............................................................................................................30

3.2.2 No Power...........................................................................................................................31

3.2.3 No Print..............................................................................................................................32

3.2.4 Poor Print Quality ..............................................................................................................33

3.2.5 Communications Problems ...............................................................................................34

3.3 Error Resolution................................................................................................35

3.3.1 Warning Messages............................................................................................................35

3.3.2 Fault Messages .................................................................................................................36

3.4 Hex Dump Mode................................................................................................42

Datamax I-Class Mark II Maintenance Manual

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