37
I-Class Mark II Maintenance Manual
Troubleshootin
Fault Messages (continued)
Displayed
Message
Description Solution LED Status
Gap Mode
Faulty Sensor
Consistently
high sensor
readings have
been recorded.
Press any key to continue. Retry the STANDARD
CALIBRATION, ensuring that the backing is
inserted and the media withdrawn at the
appropriate step (see Section 2.1.3).
If the problem persists, it can be due to one of
following reasons:
1) Possible debris in the Media Sensor; clean it
then retry calibration (see Section 2.4.3).
2) The Media Sensor may be defective; replace it
(see Section 4.8).
3) The Main Logic PCB may be defective; replace it
(see Section 4.9).
N/A
Clean Print Head
The
programmed
printhead
cleaning
distance has
been exceeded
three times.
Press and hold the TEST Button to initiate cleaning
(see Section 2.4.1).
RED: ON
GREEN: OFF
Load Media
No media is
detected.
Ensure correct media loading and Media Sensor
adjustment. Then, if the problem persists, it can be
due to one of following reasons:
1) The PAPER OUT DISTANCE SETTING may need
to be increased.
2) Calibration may be needed (see Section 2.1.3).
3) The Media Sensor may be defective; replace it
(see Section 4.8).
4) The Main Logic PCB may be defective; replace it
(see Section 4.9).
RED: ON
GREEN: OFF