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Use the Trouble-Shooting Tables
DOLBY DIGITAL SOUND
EVENT TIMERS
What’s
Happening
What’s Wrong What You Can Do
Instead of Dolby
R
Digital sound, you
hear only regular
stereo or non-stereo
sound.
• Maybe the program you’re watching
doesn’t have Dolby
R
Digital sound.
• Maybe you selected the wrong sound
option on the Dolby Digital Setup
menu.
• Maybe the amplifier/decoder can’t
process Dolby
R
Digital sound.
• Maybe you didn’t connect the receiver
to an amplifier/decoder.
• Not all programs have Dolby
R
Digital sound. Check the program’s
Program Guide entry for the (DD) mark.
•On the Dolby Digital Setup menu, select the Dolby Digital Only
option if the amplifier/decoder can process only Dolby
R
Digital signals,
the PCM Only option if the amplifier can’t process Dolby
R
Digital, and
the Dolby Digital/PCM option only if the amplifier can process both
regular and Dolby
R
Digital sound. Note: If you select the
Dolby Digital/PCM option and the amplifier/decoder can’t process
Dolby
R
Digital, you could damage the speakers.
• If the amplifier/decoder can’t process Dolby
R
Digital, it won’t provide
Dolby
R
Digital sound. Please see the amplifier user’s manual or call your
audio electronics dealer for more info.
• Make sure you connect an amplifier/decoder that can process Dolby
R
Digital sound to the receiver’s back panel Dolby
R
Digital output.
What’s
Happening
What’s Wrong What You Can Do
You want to use
Quick Record, but
the receiver displays
the Create an
Event Timer
menu.
You highlighted a future program in the
Browse Banner, in the Program
Guide, or in a Themes list, and then
pressed the SELECT button.
To use Quick Record, highlight a future program but don’t press
the SELECT button. Instead, press the RECORD button.
Note: You can use the Create an Event Timer menu if you want,
because it’s almost as fast as Quick Record.
You try to set an
event timer and the
receiver displays a
message that the
program is
locked.
You must enter the password before you
can set an event timer for a locked program.
First enter the password, then you can set an event timer for the program.
You try to set an
event timer and the
receiver displays a
message that the
program is
a pay per view
event.
You must order a pay per view event before
you can set an event timer for it.
First order the event, then you can set an event timer for it.
You try to set an
event timer, but the
receiver displays an
Error message that
gives you the choice
to delete an event
timer you set
earlier.
You’ve already set as many event timers
as you can.
Delete one of the event timers you set earlier, and then you can set
a new event timer.
You set an event
timer, but the
receiver doesn’t
tune to the channel
of the program, or
doesn’t record the
program.
Maybe you set a Reminder Event Timer
but you should have set a DVR Event Timer,
an Auto-Tune Event Timer, or a VCR Event
Timer.
Remember, a Reminder Event Timer just reminds you the program is about
to start. An Auto-Tune Event Timer reminds you and tunes the receiver to the
channel of the program. A VCR Event Timer reminds you, tunes the receiver,
and starts the VCR to record. A DVR Event Timer reminds you, tunes the
receiver, and starts the receiver to record with the DishDVR features.
Note: The receiver won’t turn the VCR on, so you must leave it turned on.