Enterasys Matrix E1 1G694-13 Installation Guide

Troubleshooting Checklist
4-6 Troubleshooting
Cannot contact
the switch
through in-band
management.
IP address not assigned. Refer to the Matrix E1 1G694-13
Configuration Guide for the IP address
assignment procedure.
Port is disabled. Enable port. Refer to the Matrix E1
1G694-13 Configuration Guide for
instructions to enable/disable ports.
No link to device. Verify that all network connections between
the network management station and the
switch are valid and operating.
If the problem continues, contact
Enterasys Networks for technical support.
Port(s) goes into
standby for no
apparent reason.
Loop condition detected. Verify that Spanning Tree is enabled. Refer to
Matrix E1 1G694-13 Configuration Guide
for the instructions to set the type of STA.
Review the network design and delete
unnecessary loops.
If the problem continues, contact
Enterasys Networks for technical support.
User parameters
(IP address,
device and
module name,
etc.) were lost
when the switch
power was cycled
or the front panel
Reset button was
pressed.
Position of Mode switch
(7), NVRAM Reset, was
changed sometime before
either cycling power or
pressing the Reset button,
causing the user-entered
parameters to reset to
factory default settings.
Clear NVRAM was set
using CLI commands.
Reenter the lost parameters as necessary.
Refer to Matrix E1 1G694-13 Configuration
Guide for the instructions to configure the
device through Local Management.
If the problem continues, contact
Enterasys Networks for technical support.
Table 4-2 Troubleshooting Checklist (Continued)
Problem Possible Cause Recommended Action

Enterasys Matrix E1 1G694-13 Specifications

General

Brand	Enterasys
Model	Matrix E1 1G694-13
Category	Switch
Language	English