10 Contents
Jam DM (Cover DM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280
Operational Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282
The Ready light does not turn on  . . . . . . . . . . . . . . . . . . . . . .282
The printer does not print (Ready light off). . . . . . . . . . . . . .282
The Ready light is on but nothing prints . . . . . . . . . . . . . . . .282
The optional product is not available . . . . . . . . . . . . . . . . . . .284
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284
The font will not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284
Printout is garbled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284
The printout position is not correct. . . . . . . . . . . . . . . . . . . . .286
Graphics do not print correctly . . . . . . . . . . . . . . . . . . . . . . . .286
The surface is rough (duplex printing, coated paper)  . . . . .286
Color Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .287
Cannot print in color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .287
The color differs when printed from different printers . . . .287
The color looks different from the computer screen. . . . . . .287
Print Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .288
The background is dark or dirty . . . . . . . . . . . . . . . . . . . . . . .288
Black or white bands appear in the printout . . . . . . . . . . . . .290
White dots appear in the printout . . . . . . . . . . . . . . . . . . . . . .290
Print quality is uneven on the page. . . . . . . . . . . . . . . . . . . . .290
Print quality is uneven (thick or coated paper) . . . . . . . . . . .291
Half-tone images print unevenly. . . . . . . . . . . . . . . . . . . . . . .291
Toner smudges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291
Areas are missing in the printed image . . . . . . . . . . . . . . . . .293
Completely blank pages are output  . . . . . . . . . . . . . . . . . . . .293
The printed image is light or faint. . . . . . . . . . . . . . . . . . . . . .295
The non-printed side of the page is dirty . . . . . . . . . . . . . . . .295
Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295
Paper does not feed properly. . . . . . . . . . . . . . . . . . . . . . . . . .295
Status and Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .309
Using the Cancel Job button. . . . . . . . . . . . . . . . . . . . . . . . . . .310
Using the Reset Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .310
Appendix A  Technical Specifications
Available Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .311