Troubleshooting 295
10
10
10
10
10
10
10
10
10
10
10
10
The printed image is light or faint
The non-printed side of the page is dirty
Paper Handling Problems
Paper does not feed properly
Cause What to do
Your paper may be moist or 
damp.
Do not store your paper in a humid or 
damp environment.
The Toner Save mode may be 
on.
Turn off the Toner Save mode using the 
printer driver or the printer’s control 
panel menus.
There may be a problem with 
the photoconductor unit.
Replace the photoconductor unit. See 
“Photoconductor Unit” on page 246.
Cause What to do
Toner may have spilled onto 
the paper feed path.
Clean internal printer components by 
printing three pages with only one 
character per page.
Cause What to do
The paper source setting may 
not be correct.
Make sure that you have selected the 
correct paper source in your 
application.