Epson EB-585W - Troubleshooting Guide

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Troubleshooting

This chapter describes how to identify problems and what to do if a problem is found.

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Notations Used in this Guide2
- Table of Contents3
Introduction7
Projector Features8
- Interactive Features (Easy Interactive Function) (EB-585Wi/Eb-575Wi Only)8
- Enabling Projection from a Short Distance8
- Connecting to a Network and Projecting Images from the Computer's Screen8
- Enhanced Security Functions9
- Enlarge and Project Your Files with the Document Camera9
Part Names and Functions11
- Front/Side11
- Top/Side12
- Interface13
- Base14
  - Attaching the Feet (Only Models with Feet Supplied)15
- Control Panel16
- Remote Control17
  - Replacing the Remote Control Batteries19
  - Remote Control Operating Range20
- Interactive Pen (EB-585Wi/Eb-575Wi Only)20
  - Replacing the Battery for the Interactive Pen21
  - Replacing the Tip of the Interactive Pen22
- Pen Tray (EB-585Wi/Eb-575Wi Only)23
Preparing the Projector24
Installing the Projector25
- Installation Methods25
  - When Using the Interactive Features (EB-585Wi/Eb-575Wi Only)26
Connecting Equipment28
- Connecting a Computer28
- Connecting a Smartphone or Tablet Device30
- Connecting Image Sources31
- Connecting USB Devices34
- Connecting a Microphone36
- Connecting External Equipment37
- Connecting a LAN Cable39
- Installing the Optional Wireless LAN Unit40
- Connecting Multiple Projectors (EB-585Wi/Eb-575Wi Only)41
Basic Usage43
Projecting Images44
- Getting Ready to Project44
- Automatically Detect Input Signals and Change the Projected Image (Source Search)45
- Switching to the Target Image Using the Remote Control46
- Projecting with USB Display47
Adjusting Projected Images50
- Correcting Keystone Distortion50
  - H/V-Keystone50
  - Quick Corner51
- Adjusting the Image Size53
- Adjusting the Position of the Image (Image Shift)53
- Adjusting the Vertical Position of the Image (Models Supplied with the Feet Only)54
  - Raising the Height of the Image54
  - Lowering the Height of the Image54
- Adjusting the Horizontal Position of the Image (Models Supplied with the Feet Only)54
- Correcting the Focus55
- Adjusting the Volume57
- Selecting the Projection Quality (Selecting Color Mode)58
- Setting Auto Iris58
Contents59
- Changing the Aspect Ratio of the Projected Image59
Using the Interactive Features (EB-585Wi/Eb-575Wi Only)62
Interactive Feature Modes63
- Drawing on a Projected Image (Annotation Mode)64
- Using the Projected Screen as a Whiteboard (Whiteboard Mode)65
- Controlling Computer Features from a Projected Screen (Computer Interactive Mode)66
Using the Interactive Pens70
- Pen Calibration71
  - Calibrating Automatically72
  - Calibrating Manually73
- Adjusting the Pen Operation Area75
Interacting with the Screen77
- Switching the Interactive Mode77
- Annotation Mode and Whiteboard Mode Toolbars78
  - Selecting Line Width and Color79
  - Selecting Whiteboard Templates80
- Projector Control Toolbar80
  - Selecting Network Device Display from the Projector Control Toolbar81
Using the Interactive Features over a Network83
- Precautions When Connecting to a Projector on a Different Subnet83
Windows Pen Input and Ink Tools85
- Enabling Windows Pen Input and Ink Features85
- Using Windows Pen Input and Ink Features86
Useful Functions87
Projection Functions88
- Projecting Images Stored on a USB Storage Device (PC Free)88
- Hiding the Image and Sound Temporarily (A/V Mute)93
- Freezing the Image (Freeze)93
- Pointer Function (Pointer)94
- Enlarging Part of the Image (E-Zoom)94
- Using the Remote Control to Operate the Mouse Pointer (Wireless Mouse)95
- Saving a User's Logo97
- Saving User Pattern99
Security Functions101
- Managing Users (Password Protection)101
- Restricting Operation (Control Panel Lock)103
- Anti-Theft Lock104
  - Installing the Wire Lock104
Monitoring and Controlling105
- About Easymp Monitor105
  - Message Broadcasting105
- Changing Settings Using a Web Browser (Web Control)105
- Using the Mail Notification Function to Report Problems107
  - Reading Error Notification Mail108
- Management Using SNMP108
Contents109
- ESC/VP21 Commands109
  - Command List109
  - Cable Layouts109
- About Pjlink110
- About Crestron Roomview111
  - Operating a Projector from Your Computer111
Configuration Menu115
Using the Configuration Menu116
List of Functions117
- Configuration Menu Table117
  - Network Menu118
- Image Menu119
- Signal Menu120
- Settings Menu122
- Extended Menu123
  - Easy Interactive Function Setting Items126
- Network Menu127
- ECO Menu135
- Info Menu (Display Only)136
- Reset Menu137
Performing Batch Setup for Multiple Projectors138
Troubleshooting139
Using the Help140
Problem Solving141
- Reading the Indicators141
- When the Indicators Provide no Help145
- Problems Relating to Images146
- Problems When Projection Starts152
  - The Projector Does Not Turn on152
- Problems with the Interactive Features (EB-585Wi/Eb-575Wi Only)152
- Other Problems155
Contents157
- I Want to Change the Language for Messages and Menus157
- Mail Is Not Received Even if an Error Occurs with the Projector157
- Cannot Change Settings Using a Web Browser158
About Event ID159
Maintenance160
Cleaning161
- Cleaning the Projector's Surface161
- Cleaning the Projection Window161
- Cleaning the Obstacle Sensor161
- Cleaning the Air Filter162
Replacing Consumables165
- Replacing the Lamp165
- Replacing the Air Filter169
  - Air Filter Replacement Period169
  - How to Replace the Air Filter169
Appendix173
Optional Accessories and Consumables174
- Optional Accessories174
- Consumables174
Screen Size and Projection Distance175
- Projection Distance (for EB-585Wi/Eb-585W/EB-575Wi/Eb-575W)175
- Projection Distance (for EB-580/EB-570)176
Supported Monitor Displays178
- Supported Resolutions178
Specifications180
- Projector General Specifications180
Appearance186
Glossary188
General Notes190
- Wireless Telegraphy Act Regulations190
- About Notations190
- General Notice191

Epson EB-585W - Troubleshooting Guide

Table of Contents

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