Epson Expression Photo XP-960 User Manual

Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head.
If running these utilities does not solve the problem, you may need to replace the ink cartridges.
Print Head Maintenance
Print Head Alignment
Cleaning the Paper Path
Print Head Maintenance
If your printouts become too light, or you see dark or light bands across them, you may need to clean the
print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.
You can check for clogged nozzles before you clean them so you don’t clean them unnecessarily.
Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it
when a cartridge is low. You must replace the cartridge first.
Print Head Nozzle Check
Print Head Cleaning
Parent topic: Adjusting Print Quality
Related topics
Replacing Ink Cartridges
Print Head Nozzle Check
You can print a nozzle check pattern to check for clogged nozzles.
Checking the Nozzles Using the Product Control Panel
Checking the Nozzles Using a Computer Utility
Parent topic: Print Head Maintenance
Checking the Nozzles Using the Product Control Panel
You can check the print head nozzles using the control panel on your product.
1. Make sure there are no errors on the LCD screen, the CD/DVD tray is not inserted for printing, and
the output tray is extended.
2. Load a few sheets of plain paper in the product.
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Epson Expression Photo XP-960 Specifications

General

Maximum Print Resolution	5760 x 1440 dpi
Ink Type	Claria Photo HD Ink
Scanner Type	Flatbed
Maximum Scan Resolution	4800 x 4800 dpi
Connectivity	USB, Wi-Fi, Ethernet
Duplex Printing	Yes
Supported Operating Systems	Windows, macOS
Type	All-in-One Printer
Functions	Print, Copy, Scan
Print Technology	Inkjet
Print Speed (Black)	8.5 ppm
Print Speed (Color)	8.0 ppm
Maximum Scan Area	8.5 x 11.7 inches
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Display	4.3" Touchscreen
Memory Card Support	SD Card
Paper Sizes Supported	Letter, Legal, A4, 4" x 6", 5" x 7", 8" x 10"