Epson Expression Photo XP-960 User Manual

6. Select Head Cleaning.
7. Press the Start button to clean the print head. You see a message on the LCD screen during the
cleaning cycle.
Caution: Never turn off the product during a cleaning cycle or you may damage it.
When the cleaning cycle is finished, you see a message on the display screen.
8. Select Print Nozzle Check Pattern, then press the Start button to run a nozzle check and
confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 2 times, turn off the product and wait
at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink
cartridges may be old or damaged and needs to be replaced.
Parent topic: Print Head Cleaning
Related tasks
Loading Paper in Cassette 2 (Lower Cassette)
Checking the Nozzles Using the Product Control Panel
Related topics
Replacing Ink Cartridges
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows computer or Mac.
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Epson Expression Photo XP-960 Specifications

General

Maximum Print Resolution	5760 x 1440 dpi
Ink Type	Claria Photo HD Ink
Scanner Type	Flatbed
Maximum Scan Resolution	4800 x 4800 dpi
Connectivity	USB, Wi-Fi, Ethernet
Duplex Printing	Yes
Supported Operating Systems	Windows, macOS
Type	All-in-One Printer
Functions	Print, Copy, Scan
Print Technology	Inkjet
Print Speed (Black)	8.5 ppm
Print Speed (Color)	8.0 ppm
Maximum Scan Area	8.5 x 11.7 inches
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Display	4.3" Touchscreen
Memory Card Support	SD Card
Paper Sizes Supported	Letter, Legal, A4, 4" x 6", 5" x 7", 8" x 10"