LCD screen message Condition/solution
Combination of IP There is a problem with the network connection to your product.
address and subnet
mask is invalid. See
your documentation.
Recovery mode An error has occurred during firmware updating. Connect your product using
a USB cable and try downloading the Firmware Update from Epson's support
website. If you still need help, contact Epson for support.
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.
During the life of your product it may reach a condition where either satisfactory print quality cannot be
maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your
LCD, or lights on the control panel will advise you when these parts need replacing. If this happens
during the standard warranty of the product, the exchange of the product or replacement of the pads is
covered under the standard warranty. If the product is out of warranty, the pads can be replaced by any
Epson authorized service provider. The waste ink pads are not a user-replaceable part.
Parent topic: Solving Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Paper Cassette
Paper Jam Problems in the Auto Duplexer or Rear Cover
Where to Get Help
Related tasks
Placing Originals on the Scanner Glass
Related topics
Solving Network Problems
Running a Product Check
Running a product check helps you determine if your product is operating properly.
1. Disconnect any interface cables connected to your product.
2. Load plain paper in the product.
3. Press the home button, if necessary.
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