Epson Expression Photo XP-960 User Manual

Solving Problems
Check these sections for solutions to problems you may have using your product.
Checking for Software Updates
Product Status Messages
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Solving Network Problems
Solving Copying Problems
Solving Paper Problems
Solving Problems Printing from a Computer
Solving Page Layout and Content Problems
Solving Print Quality Problems
Solving Scanning Problems
Solving Scanned Image Quality Problems
Solving Memory Card Problems
Uninstall Your Product Software
Where to Get Help
Checking for Software Updates
Periodically, it's a good idea to check Epson's support website for free updates to your product software.
You can select Download the Latest Software from the Home screen of this manual or visit Epson's
driver download site (U.S. downloads or Canadian downloads).
• Windows: Your printer software automatically checks for updates. You can also manually update the
software by selecting Software Update here:
• Accessing the Windows Desktop and right-clicking the product icon in the Windows taskbar
• On the Maintenance tab in the printer settings window
You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON
Software program group, accessible by the Start button, or on the Start or Apps screens, depending
on your version of Windows.
• OS X: You can manually update the software by opening the Applications > Epson Software folder
and selecting EPSON Software Updater.
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Epson Expression Photo XP-960 Specifications

General

Maximum Print Resolution	5760 x 1440 dpi
Ink Type	Claria Photo HD Ink
Scanner Type	Flatbed
Maximum Scan Resolution	4800 x 4800 dpi
Connectivity	USB, Wi-Fi, Ethernet
Duplex Printing	Yes
Supported Operating Systems	Windows, macOS
Type	All-in-One Printer
Functions	Print, Copy, Scan
Print Technology	Inkjet
Print Speed (Black)	8.5 ppm
Print Speed (Color)	8.0 ppm
Maximum Scan Area	8.5 x 11.7 inches
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Display	4.3" Touchscreen
Memory Card Support	SD Card
Paper Sizes Supported	Letter, Legal, A4, 4" x 6", 5" x 7", 8" x 10"